The Destaron Difference



Destaron has been family owned and operated in Ontario for over 35 years. 

Destaron believes residents should get pristine units when they move in and all units should be properly maintained.

The “Destaron Difference” may cost more at the outset, but the strategy has proven itself, with most buildings having a large majority of residents who have lived there for five years or more (or even 10+ years).

What the Destaron Difference Means:

  • Destaron takes time after a resident vacates their unit to clean, restore and/or fully renovate the suite.
  • A manager signs off that the apartment is in move-in condition. Then each suite has a final inspection conducted by a Head Office Maintenance Professional.
  • Upon move-in, each new resident completes a move-in inspection report  which includes a checklist of nearly 30 items to confirm that their suite is in perfect condition and also that child safety window locks and smoke detectors are operational.  We want to ensure that residents are 100% pleased with the cleanliness and quality of their new home.
  • Destaron sends a Move-in Survey to each new resident approximately two (2) weeks after moving in. We appreciate and act on the feedback.
  • Maintenance issues reported by residents are addressed quickly by the Destaron maintenance team. More extensive repairs requiring outside professionals are also addressed very quickly due to our careful selection of professional contractors who place the same emphasis on customer service as Destaron. Residents often cite resolution of maintenance issues as one of the top reasons they remain in their homes for as long as they do.
  • Destaron runs extensive reference and credit checks on each applicant since we care about who your neighbours are.
  • Safety and security are paramount, and no corners are cut. Fire drills are performed. Certified contractors conduct monthly and annual fire inspections. Local Fire Prevention Officers approve all fire safety plans complete with a list of residents who require assistance should the need arise.
  • Certified elevator contractors conduct monthly inspections on elevators. Most elevators have been upgraded or replaced within the last ten years.
  • Each building has a cleaner, or cleaning team, who works diligently to ensure the common areas, including lobbies, elevators, laundry rooms and hallways, are maintained to the highest standard.
  • Destaron’s strong relationship with a specialized heating ventilation and air conditioning (HVAC) company, which it has strengthened over 20+ years, ensures our loyal contractor knows our building systems well. Along with professional monthly inspections and ongoing maintenance, our relationship guarantees that all building HVAC issues are dealt with immediately.
  • Destaron is committed to updating its buildings to maximize their energy efficiencies.  For more details, see  the energy efficient section.

For these reasons and more, Destaron invites those seeking their next home to join over 3,000 people who have already discovered the “Destaron Difference.”